Payment Policy

Payment Options for NIMA 

INFORMATION THAT WE COLLECT

We use your name and contact details to fulfill our contract with you and deliver your orders, and we use your payment information to process payments and comply with applicable law.

WHY IS THERE A PENDING CHARGE ON MY CARD?

An authorization hold is common practice for online orders, and temporarily secures an amount equal to your order total when you submit your order. After the order ships, your payment is taken and the hold is removed.
If your order is canceled for any reason, we will promptly request that the financial institution remove the authorization hold. The length of time it takes your financial institution to remove the authorization hold is determined by their policy or practice over which Localised has no control, but it is typically between 7 and 21 days. For more information on the length of time it takes for authorization holds to be removed for order cancellations, please contact your financial institution prior to placing your order.
If you use a debit card to make a purchase, your bank places a hold on these funds in anticipation of receiving the actual withdrawal from your deposit account. We do not process the actual charge to your debit card until your order is shipped; however, we will request another authorization from your bank to verify that the funds remain available if there is a delay from your order date to our shipping date.

DUTIES AND TAXES

All product prices are inclusive of any and all taxes and duties as well as custom clearance fees where applicable. No additional taxes will be charged.

WILL I BE CHARGED ADDITIONAL TAXES OR FEES UPON DELIVERY?

There will be no additional costs due upon delivery, and we will never charge you more than the order total presented at checkout.
Note that your bank might impose surcharges on cross-border transactions, over which Localised has no control. For more information on whether there may be any surcharges on cross-border transactions, please contact your financial institution prior to placing your order.

HOW DO I USE A PROMOTION CODE?

To use a promotion code, please enter the code in the promotion code field on the Shopping Bag page during the checkout process. Promotion codes are not case sensitive. If a promo code cannot be applied it’s possible that the requirements have not been met for the special offer, or - the items in your order are excluded from the promotion, or - the promotion codes expired.